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Refund and Cancellation Policy

This policy governs member memberships, event registrations, and product purchases from the Fédération des Motocyclistes de Sentiers du Québec (FMSQ). By proceeding with a transaction on Livelaps.com or in person (registration trailer / race office), the member acknowledges having read this policy and accepts the following terms:

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1. Memberships: Annual and Weekend

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Memberships are essential for insurance coverage and the proper functioning of the Federation.

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  • Principle: All memberships are firm, final, and non-refundable.

  • Transfer: Memberships are strictly personal and cannot be transferred from one rider to another.

 

2. Race Registrations and Transponders

 

Registrations made online via Livelaps or on-site, as well as the purchase of transponders, are subject to the following rules:

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  • Registration Fees: Race or practice registration fees are non-refundable.

  • Transponders: The purchase of a transponder is considered a final sale.

  • Rider Cancellation: No refunds or credits will be granted in the event of an absence (No-show), regardless of the reason (mechanical failure, injury, personal obligations, weather, or otherwise).

  • Cancellation or Postponement by the FMSQ: In cases of force majeure (extreme weather, track safety, government notice), the FMSQ reserves the right to postpone the event or offer a credit for a later date. No monetary refunds will be issued.

  • Technical Modifications: No refunds will be issued in the event of schedule changes, modifications to the duration of the event, or course changes by race management.

 

3. Event Site Entry Fees

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Access fees to the site (participants, spectators, companions, etc.) paid at the gate or online are non-refundable.

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  • Interruption: No refunds are granted in the event of premature interruption of competitions.

  • Postponement Conditions: In cases of force majeure leading to the postponement of the event, the FMSQ reserves the right to offer an access credit. No monetary refunds will be issued.

  • Schedule Changes: Changes to the daily schedule do not entitle the holder to any refund.

 

4. FMSQ Shop (Official Items and Parts)

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For physical goods sold at the mobile shop or online:

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  • Final Sale: All items (clothing, parts, accessories) are sold on a final sale basis.

  • Exchanges: Only clothing may be exchanged for a different size on-site, subject to available inventory, provided the items are in their original condition (unworn and unwashed).

  • Warranty: For any technical item, only the manufacturer's warranty applies. The FMSQ acts as a reseller and does not assume immediate replacement at its own expense.

Copyright © 2025 FMSQ - Fédération des Motocyclistes de sentiers du Québec - All rights reserved

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